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To Scale or Not to Scale? Lessons from India’s Off-Grid Solar Technology Sector

Businesses working at the intersection of development and increasing shared value constantly find themselves navigating the question of whether or not they are having an impact. Impact, in this scenario, is defined by scale in number of customers (or beneficiaries) reached. Though the language may be fuzzy and the impact hard to measure, the question for any business working with those at the bottom of (or near the bottom of) the pyramid remains: to scale or not to scale?