In response to COVID's economic disruption, many countries launched unprecedented relief packages to cushion the economic and social impact of the pandemic. Social protection measures have grown exponentially. In a new policy paper, we draw on early evidence from selected countries on the use of digital technology to implement these government-to-people (G2P) social transfer programs. Our review suggests that an important objective for policymakers in the post-COVID period will be to build on the capabilities developed during the crisis to strengthen social protection and payment systems and render them more inclusive, effective, and sustainable.
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