The Head of Operations leads CGD’s corporate functions in Europe, with a particular focus on finance & budget planning, HR policy and procedure implementation, contract management, legal compliance as well as facilities management – including events. They also support the Board of Trustees for CGD’s charitable arm in the UK and is closely involved in the establishment of further CGD operations in Europe. The job-holder manages an Office Executive in CGD’s London office and liaises closely with operations staff in our Washington DC office. The job-holder acts as part of the Europe Leadership Team and is a member of the Global Operations Team.
Oversee the operational functions of CGD in Europe, providing administrative leadership in CGD’s European office and operational support and advice to the Europe Director.
Working with the Washington-based Chief Financial Officer, oversee the financial functions and implementation of financial controls and policies for CGD’s operations in Europe; this includes managing the accounts payable function and monthly financial reconciliations and supporting global and local year-end and annual audit processes.
Lead on annual budgeting for CGD’s operations in Europe and the preparation, monitoring and reconciliation of project and programme budgets.
Liaise with CGD’s external legal support; respond to legal queries, draft consultancy and vendor contracts as required, assess projects and programmes for liability and risk, and advise staff on legal and compliance issues.
Lead on the implementation of HR processes for UK based staff and support the implementation of processes for CGD Europe staff based elsewhere.
Oversee the physical office environment in London, including the IT infrastructure, ensuring a comfortable, creative and safe working environment for employees that complies fully with all health and safety requirements.
Act as lead contact for the Charity Commission and Companies House; support the preparation and submission of annual report and annual returns, respond to Charity Commission queries and ensure compliance with all relevant regulations and statutory requirements.
Provide strategic support to operations staff based in Washington, DC and directly line-manage an Office Executive in London.
Oversee events planning and management.
Act as Board liaison and Secretary.
Strong sense of teamwork and collaboration, with a positive and proactive approach to tasks.
Outstanding written and verbal communication skills, including the ability to make complex legal, HR or financial issues accessible.
Demonstrable familiarity with Companies House and Charity Commission regulations and guidelines including the Charity SORP.
Strategic financial management and technical experience application to working in a charity.
Strong analytical and strategic decision-making skills.
Strong IT skills and a sound knowledge of Microsoft Office, in particular Outlook and Excel.
Familiarity and understanding of HSE rules and other best practice as it relates to health and safety and employee welfare.
Ability to apply good judgment consistently and make good and responsible decisions, including in managing risk.
Excellent time management, forward planning and prioritisation skills.
Able to work under pressure and to deadlines.
Ability to maintain the highest degree of confidentiality regarding all aspects of work at all times.
Experience of leading change in difficult situations.
Fluent English essential, other European languages would be an advantage.
Direct experience of working on HR, finance and legal issues in European countries beyond the UK would be a plus.
Interest in international development is desirable.
Right to live and work in the UK.
To apply for this position, please send a comprehensive CV and a supporting statement to firstname.lastname@example.org. Please ensure that your application fully addresses the appointment criteria and that you use the title “Head of Operations – Europe” in the subject field in all e-mail correspondence.
Closing date: open until filled.
CGD Europe offers a competitive salary commensurate with experience. CGD Europe is an Equal Opportunity Employer.