Ideas to Action:

Independent research for global prosperity

Publications

 

Cover of Working Paper 522
December 17, 2019

Identifying and Verifying Customers: When are KYC Requirements Likely to Become Constraints on Financial Inclusion?

Onerous KYC documentation requirements are widely recognized as a potential constraint to full financial inclusion. However, it is sometimes difficult to judge the extent to which this constraint is a serious or binding one, relative to others. The paper considers this question, distinguishing between different types of documentation and different financial market segments according to their KYC requirements.

Graphic of an analytics dashboard. Adobe Stock.
November 14, 2019

Towards Real-Time Governance: Using Digital Feedback to Improve Service, Voice, and Accountability

Improving the quality, impact, and efficiency of public services is one of the most critical challenges of public policy. There are multiple ways of addressing these challenges, but a common theme is the need to put citizens at the center of governance and service delivery, through empowerment, transparency, accountability, and participation.

Alan Gelb , Neeraj Mittal and Anit Mukherjee
September 13, 2019

Building on Digital ID for Inclusive Services: Lessons from India

India has emerged as a leader in building on its biometric digital ID to reform service and program delivery. It moved quickly to consolidate the rollout of Aadhaar, and then to embed the unique Aadhaar number into program databases. A range of applications, including digital signature and payments, was then constructed on top of the Aadhaar foundation (the India Stack). Together with partners, the Center for Global Development is analyzing the effects of Aadhaar-based reforms. The three programs we discuss below highlight achievements as well as challenges that need to be overcome for greater efficiency and inclusion.

Cover of Policy Paper 149
July 11, 2019

Fuel Subsidy Reform and Green Taxes: Can Digital Technologies Improve State Capacity and Effectiveness?

Reforming inefficient and inequitable energy subsidies continues to be an important priority for policymakers as does instituting “green taxes” to reduce carbon emissions. The paper outlines how the use of digital technology can help accomplishing those reforms, drawing on four country cases. The technology is only a mechanism; it does not, in itself, create the political drive and constituency to push reform forward.