Does channeling government-to-person (G2P) payments through bank accounts encourage financial inclusion and use? This paper explores the factors that have driven the adoption of digital payments in India by beneficiaries of PMGKY, the large-scale COVID-19 relief program launched in May 2020.

India imposed a lock-down in response to the COVID-19 pandemic in March 2020 and began a gradual re-opening in June. A telephonic survey in April examined the early effectiveness of information and the massive PMGKY social protection program (Policy Paper 217). This paper analyzes a second-round sur...

Together with a lockdown and an information campaign, India’s early response to the Covid-19 pandemic included the launch of PMGKY, a major social protection package. This built on previous digital investments including in direct benefit transfer to financial accounts as well as on several establish...

COVID-19 vaccination efforts are well and truly underway across the world. In addition to those in Europe and North America, vaccination campaigns are gathering pace across China, India, Russia, and the Middle East, though lagging in many other, mostly poor, countries. As more start scaling up their...

Many countries have launched unprecedented relief packages to cushion the economic and social impact of the COVID-19 pandemic. This short review considers some initial lessons emerging from selected countries around the use of digital technology to implement these government-to-people (G2P) social t...

This report considers the potential of ID, mobiles, and payments to improve the capacity of governments to deliver more effective, inclusive, and accountable programs.

Onerous KYC documentation requirements are widely recognized as a potential constraint to full financial inclusion. However, it is sometimes difficult to judge the extent to which this constraint is a serious or binding one, relative to others. The paper considers this question, distinguishing betwe...