Does channeling government-to-person (G2P) payments through bank accounts encourage financial inclusion and use? This paper explores the factors that have driven the adoption of digital payments in India by beneficiaries of PMGKY, the large-scale COVID-19 relief program launched in May 2020.

Recent work by the CGD researchers through the COVID-19 Gender and Development Initiative suggests that the COVID-19 pandemic has impacted women particularly severely, disproportionately affecting their paid and unpaid work, income, and food security, while also exacerbating the risk of gender-based...

COVID-19 vaccination efforts are well and truly underway across the world. In addition to those in Europe and North America, vaccination campaigns are gathering pace across China, India, Russia, and the Middle East, though lagging in many other, mostly poor, countries. As more start scaling up their...

Financial inclusion is a fundamental pillar of development. But Mexico poses a conundrum. In many respects it has been successful at growing its economy and integrating with global markets. Yet among its peers in Latin America, Mexico is the worst-performing at financial inclusion relative to its in...

Onerous KYC documentation requirements are widely recognized as a potential constraint to full financial inclusion. However, it is sometimes difficult to judge the extent to which this constraint is a serious or binding one, relative to others. The paper considers this question, distinguishing betwe...

Improving the quality, impact, and efficiency of public services is one of the most critical challenges of public policy. There are multiple ways of addressing these challenges, but a common theme is the need to put citizens at the center of governance and service delivery, through empowerment,&nbsp...

India has emerged as a leader in building on its biometric digital ID to reform service and program delivery. It moved quickly to consolidate the rollout of Aadhaar, and then to embed the unique Aadhaar number into program databases. A range of applications, including digital signature and payments,...