Earlier this year we undertook a field study of Krishna district of Andhra Pradesh (AP), together with collaborators from Microsave, to understand the experience and perceptions around digital governance reforms. Our three surveys—of households, ration shop owners, and bank correspondents—find widespread support for digital governance reforms, including the use of Aadhaar authentication to receive food rations through the public distribution system (PDS) and social pensions through the panchayat, as well as for digital land records. However, we also find some areas for improvement.
The UK’s recently launched GOV.UK Verify service relies on a novel federated approach for digital identity verification that offers insights that will become more valuable with the spread of digital societies and economies.
Bolivia, like many other fuel producers, subsidizes the domestic consumption of energy heavily, particularly oil and natural gas. This paper estimates the magnitude of the subsidies and offers an approximate picture of their incidence by income decile.
Like a number of other countries, even in 2017, Malawi lacked a functioning national registry or identification system. This essay describes how a comprehensive multipurpose national ID system was implemented in 180 days, with the assistance of UNDP and other development partners.
Digital Governance in Developing Countries: Beneficiary Experience and Perceptions of System Reform in Rajasthan, India - Working Paper 489
India is at the forefront of the use of digital technology to transform the way in which citizens interact with states. This paper provides a picture of the perceived impact of digitization reforms in Rajasthan, based on a survey of beneficiaries of several benefit programs. We find that, on balance, the reforms appear to have improved perceptions of service delivery despite some difficulties during the digitization process and the possibility that there could have been some degree of exclusion.
Recent advances in the scope and sophistication of identification systems could have far-reaching consequences for development. While there is no one-size-fits-all approach, there are common features that ID systems should share if they are to support development.
Identification Revolution: Can Digital ID Be Harnessed for Development? offers a balanced perspective, covering both the benefits and the risks of the identification revolution, and pinpointing opportunities to mitigate those risks.