Ideas to Action:

Independent research for global prosperity

Publications

 

Shopping Mall Escalators
August 19, 2016

Should Countries Be More Like Shopping Malls? A Proposal for Service Performance Guarantees

Many developing countries have made progress in political openness and economic management but still struggle to attract private sector investments. Potential investors to these countries have many concerns that can broadly be classified into high costs and high actual or perceived risks. Drawing on insights from existing guarantees offered by bilateral development agencies, national governments, utility companies, and even shopping malls, we suggest that Service Performance Guarantees can be part of the solution, offering investing firms the opportunity to purchase insurance against a wider range of risks than is currently possible and establishing a partnership of donors and recipient governments, accountable to their investor clients.

Alan Gelb , Vijaya Ramachandran , Matt Juden and Alice Rossignol