The Center for Global Development (CGD), an independent, non-partisan, non-profit policy research organization in Washington, DC, seeks a Systems Administrator to serve as right hand person to the IT Manager. Under the supervision of the IT Manager, the IT Systems Administrator provides support for all aspects of the information technology infrastructure in accordance with organizational policies and goals. Ensures proper functioning of company's information processing systems and makes upgrades as necessary. Keeps phone system, computer equipment, hardware and software updated to meet organizational needs. Familiar with a variety of industry concepts, practices and procedures. Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.
Major Duties and Responsibilities:
• Responsible for the overall planning, design, installation, maintenance, management, and coordination of LAN/WAN multi-site network. Analyzes LAN/WAN and telecommunications ongoing requirements. Ensure secure access and protect against unauthorized modification or destruction.
• Responsible for the overall planning, design, installation, maintenance of all network hardware, server services, SAN storage and multiple databases.
• Improves desktop hardware and software processes and supports development, installation, vendor selection, maintenance and repair of servers, desktops and distributed printers. Recommends and schedules repairs. Night and weekend work is expected to minimize interruption.
• Evaluates new information systems products or services and suggests changes to existing products or services to better aide staff.
• Responsible for all levels of workstation support issues.
• Responsible for contribution of hardware and software lifecycle management.
• Conducts training sessions in systems use and access.
• Maintains current and accurate systems and inventory documentation to enforce licensing agreements.
• Creates and maintains a disaster recovery plan.
• Ability to lift 50lbs.
• Performs other duties as assigned.
Education requirements:
• Bachelor’s degree, preferably in Computer Science or Management Information Systems and a minimum of three years of professional experience.
• Certifications of extended learning in Information Technology such as MCSA, MCSE and MCTS with comparable professional work experience can fulfill educational requirements.
Skills and Abilities:
• Detail oriented
• Posses a can do attitude
• Stay up to date with current technology trends and services through memberships and publications
• Motivated self-starter
• Excellent interpersonal skills
• Good written and verbal communication skills
• Proven ability to successfully manage multiple and changing priorities in a fast-paced, dynamic environment
• Ability to work in a highly-stressful work environment under minimum supervision
• Root cause analysis
Demonstrated experience with:
• Windows Server 2003/2000/Unified Storage Enterprise R2
• Active Directory and Group Policies
• Exchange 2003
• Mobile devices, Black Berrys, Windows Mobile Active Sync
• WLAN access points
• Terminal Services Remote Access
• SonicWall VPN and Firewalls
• WSUS patch management
• Windows XP and Office 2007/2003
• Workstation cloning technologies and resource kit deployments
• Workstation/Server/Printer/Copier hardware troubleshooting and upgrading HP/Compaq/Dell
• VERITAS disaster recovery planning, RAID/Fault tolerance technologies
Desired Skills:
• Windows 2008 Server
• Server virtualization technologies - MS Hyper-V
• iSCSI Storage Area Networks
• Server Clustering
• Multi-site WAN technologies and configurations
• Trend Micro Net Suite
• PBX phone system administration
• Tandberg video conferencing technologies
• Audio/Video design and setup
• Hierarchical Email archiving solutions
• SharePoint MOSS 2007
• SQL Server 2005
• Live Communication Server 2005
• SCCM 2007 or SMS
• Blackberry Enterprise Server (BES)
• WMI, PowerShell, Windows scripting
• MS Visio
• IIS Web Servers, .NET, Web programming technologies, Mashups, API integration
• ITIL
• CRM and CMS applications
CGD is an Equal Opportunity Employer. All persons regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age or sexual orientation shall have equal access to positions, limited only by their ability to do the job.
To apply, please submit your cover letter, resume and salary expectations to [email protected].
***Please no phone calls***