From the article
According to Vijaya Ramachandran, one of the authors of the study [Should Countries Be More Like Shopping Malls? A Proposal for Service Performance Guarantees for Africa], at present there is almost no take-up of SPGs by developing-country governments or multilateral aid agencies. Indeed SPGs are not suited for every country in SSA. The approach does not seem feasible in countries with poor and unstable governance—like Somalia or South Sudan. Such countries risk building up massive liabilities for missed targets. And given the implication that things could well go wrong, SPGs are probably unattractive to countries that are already known for their business-friendliness and efficiency.
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