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Blog Post
September 27, 2021
Going digital can greatly improve the efficiency of public services. But just as well-designed digital applications can strengthen the citizen-state relationship, poorly designed or ill-conceived applications can weaken that relationship by creating unnecessary complexity, reducing transparenc...
Blog Post
February 07, 2019
In our recent paper published by GSMA, we examined two approaches to conducting customer identification, verification, and due diligence (collectively referred to as “know your customer” or KYC) that make it easier for financial service providers to take on new customers: tiere...
Blog Post
July 24, 2017
While blockchain-based solutions have the potential to increase efficiency and improve outcomes dramatically in some use cases and more marginally (if at all) in others, key constraints must be resolved before blockchain technology can meet its full potential in this space. Overcoming these constrai...
Blog Post
February 23, 2017
It has been more than 100 days since the Modi government declared that the two largest denomination notes in India—the 500 and 1000 rupee notes—would no longer be accepted as legal tender. The announcement of “demonetization” had an immediate and sweeping effect on Indian hou...