The Center for Global Development, an independent, non-partisan research organization in Washington, DC, seeks a dynamic person to support and enhance the Center’s contacts database and be trained as the in-house expert supporting online tools for constituent and contact engagement. Experience working with nonprofits, Salesforce and Convio is highly desired.
Primary Responsibilities:
- Responsible for managing, supporting, enhancing and developing CGD’s contacts database and web based tools which includes cross departmental functions such as fundraising and events;
- In collaboration with the IT Manager, proactively work to identify new and creative opportunities to use contacts database to support critical institutional functions;
- Train new staff to use contacts management software, manage user accounts and security model;
- Manage ongoing relationship with Salesforce.com and the Salesforce.com Foundation;
- Ensure data integrity and consistency. Performs regular backups of data; and
- Serve as primary contact for extensive reporting and data analysis.
Responsibilities (include but not limited to):
- Assist with updates of web content for an active and robust website. Fulfills first level support for web technology requests;
- Train and provide guidance for CGD program staff in the technical aspects of sending program specific newsletters;
- Assist the IT Manager with writing and populating the operational material and documentation of an Intranet;
- Provide administrative support around technology initiatives;
- Serve as liaison for contact and constituent software vendors; and
- Assist IT Manager with research and technology initiatives such as training staff with various software packages.
Qualifications:
- Attention to detail, strong organizational skills, and customer service orientation required;
- Aptitude and interest in harnessing technology to improve communication methods;
- Proven ability to be a team player, patience, and flexibility
- Proficiency with Microsoft Office Suite required and database experience a plus;
- Knowledge of HTML and WYSIWYG editors;
- An interest in nonprofit operations particularly communications and marketing;
- Excellent interpersonal, written and verbal communication skills and
- Knowledge and commitment to CGD mission, vision, and values.
Salary: Low 30’s
How to Apply
Applicants should send a cover letter, resume, and salary requirements to [email protected]. Please use "Database and Constituent Coordinator" in the subject line of email correspondence.
CGD is an Equal Opportunity Employer. All persons regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age or sexual orientation shall have equal access to positions, limited only by their ability to do the job.