As the United Nations General Assembly meets this week, global leaders will be taking stock of their countries’ progress towards the SDGs and mapping out where they still have to go. Our research has shown that, together, financial accounts, ID, and mobile phones can facilitate a wide variety ...
Ethiopia has its sights set on becoming Africa’s next tech hub, rivalling Nairobi, Lagos, and Cape Town. But in its quest for digital supremacy, Ethiopia will need to take steps to create an enabling environment for the digital startup sector, which across Africa is driven in large part b...
In our recent paper published by GSMA, we examined two approaches to conducting customer identification, verification, and due diligence (collectively referred to as “know your customer” or KYC) that make it easier for financial service providers to take on new customers: tiere...
Earlier this year we undertook a field study of Krishna district of Andhra Pradesh (AP), together with collaborators from Microsave, to understand the experience and perceptions around digital governance reforms. Our three surveys—of households, ration shop owners, and bank correspondents...